Part A – Summary of termsThe bPay app is a form of online account management available to customers who hold a bPay account. We provide bPay accounts and related services to customers in the UK. Before you can use it, you will need to download the bPay app and register. You will then be able to access and manage your bPay account and related services using the bPay app. Only one email address can be linked to a bPay account. You are able to register up to 5 mobile devices against the same email address.
The bPay app only works with Android 4.4 and above or iOS 8.1 and above. You may be charged by your service provider for internet access on your Smartphone.
Visit https://www.bpay.co.uk/app/terms-and-conditions for more information and bPay account terms and conditions. They can also be accessed through the bPay app. We can refuse to register you and can place limits or restrictions on how you use the bPay app.
1 Availability and registration1.1 The bPay app is a form of online account management available to customers. We provide e-money accounts and related services to customers in the UK.
1.2 To use the bPay app you must register for access to a bPay account. You will then be able to access and manage your bPay account and related services using the bPay app.
Only one email address can be linked to a bPay account. You are able to register up to 5 mobile devices against the same bPay account.
3 Contacting you3.1 We will contact you from time to time, including about promotions relating to bPay. We will do this electronically, for example by email, SMS or other messages on the app.
4 Use of the app4.1 The bPay app is a form of online account servicing. This means that provisions of the bPay account terms and conditions relating to servicing apply to its operation.
4.2 In addition, you must:
(a) ensure you comply with any local restrictions on downloading, using or otherwise exporting the bPay app;
(b) not use the bPay app in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the agreement, or act fraudulently or maliciously for example by hacking into or inserting malicious code into the app or iOS, Android or other operating systems;
(c) not attempt to derive income from the use or provision of the bPay app, whether for direct commercial or monetary gain or otherwise;
(d) not use the bPay app in a way that could damage disable, overburden, impair or compromise, Barclays systems or security or interfere with other users; and
(e) not collect or harvest any information or data from the bPay app or our systems or attempt to decipher any transmissions to or from the servers running the bPay app.
4.3 The bPay app may utilise or include third party software and copyrighted material or may be subject to third party or other open source license. Portions of the software are based in part on:
(b) CocoaLumberjack licensed under BSD License (Copyright© 2010, Deusty, LLC);
(c) OpenSSL toolkit under dual licences OpenSSL Licence (Copyright© 1998-2011 The OpenSSL Project) and Original SSLeay License (Copyright© 1995-1998 Eric Young (email@example.com); and
(d) MIT license (Copyright© 2011 Matej Bukovinski)
(e) OpenSSL toolkit under dual licences OpenSSL Licence (Copyright (c) 1998-2011 The OpenSSL Project) and Original SSLeay License (Copyright (C) 1995-1998 Eric Young (firstname.lastname@example.org); and
(f) The Android Software Development Kit used under licence from Google Inc.
5 Security5.1 Because the bPay app gives you access to your bPay account, you must keep your mobile device secure and close the bPay app if you are not using it. The section relating to keeping your account safe set out in your bPay account terms and conditions applies in relation to the bPay app.
5.2 If you suspect that someone else knows your passcode or other security details you must contact us immediately by logging into your bPay account online. If you fail to do so, you may be liable for any unauthorised transactions on your bPay account which are as a result of your security details becoming known to someone else.
5.3 After your initial registration we will never contact you to request your security details and we will not ask anyone else to do so on our behalf. If you receive such a request then it is likely to be fraudulent and you must not supply your security details in any circumstances. You should report any such activity to us immediately.
5.4 You must ensure that your bPay account details and other information you provided are correct and up to date. You should update these in your bPay account as soon as they change.
6 Charges6.1 We do not charge you for using the bPay app (however, network charges may apply).
7 Liability7.1 If something goes wrong, we will be responsible to you as set out in your bPay account terms and conditions. They explain when you will be able to claim back from us if you incur a loss or damage because of something we have done or not done.
7.2 Unless we are at fault, we will not be liable to you for any losses you suffer or costs you incur because:
(a) you are unable to access or use the bPay app for any reason or there is a delay in its use;
(b) any device, hardware or software you use in connection with the bPay app is damaged or corrupted or fails to work;
(c) the bPay app does not work as you expect, does not meet your requirements or contains errors or defects or we fail to correct these;
(d) you did not receive any SMS or email notifications in a timely manner; or
(e) there is a reduced level or failure to provide any service caused by any third party service providers including software providers and mobile operators.
8.2 From time to time updates to the app may be issued via the Apple App Store, Android Marketplace or other application store the bPay app is available from. Depending on the update you may not be able to use the bPay app until you have downloaded the latest version of the bPay app and accepted any new terms.
This information is available in large print, Braille and audio. To request this please contact us via our Help Centre at bpay.co.uk.
Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Registered in England No. 1026167. Registered Office: 1 Churchill Place, London E14 5HP. Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board.